This Privacy Policy explains how JoJoMirror, operated by Shenzhen Ecophay Luggage Co., Ltd (“JoJoMirror”, “we”, “us” or “our”), collects, uses and protects information when you visit jojomirror.com or contact us about a mirror project.

Information We Collect

When you submit an inquiry, we may collect your name, business email, phone or WhatsApp number, company, country or market, project details, mirror type, estimated quantity, customization requirements, target delivery date, artwork or reference links, and files or information you later provide in project communications.

We may also receive technical information such as your IP address, browser and device type, pages visited, referring page, approximate location, and interactions with the website. This information may be collected through server logs, cookies and analytics tools.

How We Use Information

• To respond to inquiries and assess product, customization, sampling and production feasibility.
• To prepare quotations and support sample, order, quality, packaging and delivery discussions.
• To operate, secure, troubleshoot and improve the website and inquiry process.
• To understand website traffic and which pages generate relevant business inquiries.
• To comply with applicable legal obligations and protect our rights, users and services.

Legal Basis

Where applicable law requires a legal basis, we process information with your consent, to take steps at your request before entering a contract, for our legitimate business interests in operating a B2B inquiry website, or to comply with legal obligations. You may withdraw consent where processing depends on consent.

Cookies and Analytics

The website may use essential cookies required for site operation and security. We also use Google Analytics 4 to understand traffic and page interactions. Analytics information helps us evaluate website performance and inquiry paths. You can limit cookies through your browser settings; doing so may affect some website functions.

How We Share Information

We may share information with service providers that support website hosting, email, security, analytics and business communications. When needed for your project, relevant specifications may also be shared with logistics, testing or approved supply partners. We may disclose information if required by law or to protect legal rights. We do not sell your personal information.

International Processing

JoJoMirror is based in China. Information may therefore be processed in China and in locations where our service providers operate. Where required, we take reasonable steps to use appropriate safeguards for international data transfers.

Data Retention

We retain information only for as long as reasonably needed to respond to your inquiry, manage a project or business relationship, maintain security and records, and meet legal or accounting requirements. Retention periods vary according to the nature and status of the inquiry or order.

Your Choices and Rights

Depending on your location, you may have rights to request access, correction or deletion of personal information, restrict or object to processing, withdraw consent, or lodge a complaint with a competent authority. To make a request, contact us using the details below. We may need to verify your identity before completing a request.

Security

We use reasonable technical and organizational measures intended to protect information. No website, transmission or storage system can be guaranteed completely secure.

Children

This is a business-to-business website and is not directed to children under 16. We do not knowingly seek personal information from children.

External Links

Our website may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

Changes to This Policy

We may update this Privacy Policy when our practices or legal requirements change. The “Last updated” date above identifies the current version.